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Terms & Conditions

1. Agreement

These Terms & Conditions (“Terms”) govern your use of shopoholics.ca (the “Site”) and any purchase you make from Shopoholics (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site or place an order.

2. About us

Shopoholics
33 Viking Street, Dollard-Des-Ormeaux, QC H9G 2M3, Canada
shopoholicscanada@gmail.com

3. Products — made to order

All products sold on this Site are printed on demand, individually, after you place your order. We carry no inventory. Product images are mockups; the finished product may vary slightly in color, print placement, and appearance. We make every effort to display products accurately, but we do not guarantee your monitor’s display matches the final product exactly.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time without notice.

4. Prices, currency, and taxes

All prices are listed in Canadian dollars (CAD) and are exclusive of taxes. Applicable federal (GST) and Quebec (QST) taxes are calculated automatically at checkout based on your shipping address.

Prices may change at any time. The price charged is the price displayed at checkout when you place your order.

5. Payment

We accept payment through the payment methods offered at checkout. Your order is confirmed once payment is authorized. We reserve the right to cancel any order in the event of a pricing error, suspected fraud, or inability to fulfill the order, in which case you will receive a full refund.

6. Shipping and delivery

We currently ship to Canada only. Shipping is charged at a flat rate of C$14.99 per order, plus applicable taxes.

Orders are fulfilled by our print-on-demand partners and shipped directly to you. Estimated delivery times are shown at checkout and are estimates only — we are not liable for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery to the carrier.

It is your responsibility to provide a complete and accurate shipping address. See section 6 of our Returns & Refunds Policy regarding incorrect addresses.

7. Returns, refunds, and cancellations

Because our products are made to order, all sales are final, except as set out in our Returns & Refunds Policy, which forms part of these Terms. Please read it before ordering. In summary:

  • You may cancel or change an order free of charge before it enters production.
  • Damaged, defective, misprinted, or lost items reported within 30 days of delivery (or the estimated delivery date) are eligible for a free replacement or full refund.
  • We do not accept returns or exchanges for wrong size, wrong color, or change of mind.

8. Intellectual property

All content on this Site — including the Royal-Tee crown logo, product designs, images, and text — is the property of Shopoholics and is protected by copyright and trademark law. You may not copy, reproduce, or use our designs or content without our prior written permission.

9. Acceptable use

You agree not to misuse the Site, attempt to gain unauthorized access to it, interfere with its operation, or use it for any unlawful purpose.

10. Limitation of liability

To the maximum extent permitted by law, Shopoholics is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order in question.

Nothing in these Terms limits your rights under Quebec’s Consumer Protection Act, including the legal warranty that goods must be free of hidden defects.

11. Privacy

Our collection and use of your personal information is described in our Privacy Policy. By using the Site, you consent to that collection and use.

12. Governing law

These Terms are governed by the laws of Quebec and Canada. Any dispute will be resolved in the courts of Quebec.

13. Changes to these Terms

We may update these Terms from time to time. The version in effect at the time of your order applies to that order. Continued use of the Site after changes constitutes acceptance of the updated Terms.