Privacy Policy

Last updated: October 8, 2026

Shopoholics ("we", "us", "our") operates the online store at https://shopoholics.ca. This policy explains what personal information we collect, why we collect it, and what your rights are.

Privacy officer

Elie Romano is the privacy officer for Shopoholics.
Email: ELIEROMANO@GMAIL.COM
Address: 33 Viking St, Dollard-des-Ormeaux, Quebec, Canada

Information we collect

When you place an order, subscribe to our newsletter, or contact us, we collect:

Name, email address, and phone number
Billing and shipping addresses
Order details and purchase history
Newsletter subscription status
Technical data such as IP address, browser type, pages visited, and cookies

We do not store your payment card details. Payments are processed securely by our payment providers (WooPayments and PayPal).

How we use your information

Process, print, and ship your orders
Communicate with you about your order
Send marketing emails only if you opted in — you can unsubscribe at any time
Prevent fraud and keep the site secure
Meet legal obligations, such as tax record-keeping under Quebec law

Who we share your information with

We share only what is needed to operate the store:

Fulfillment partners (Printful, Printify, Gelato) receive your name, address, and order details to print and ship your products
Payment processors (WooPayments, PayPal) to process your payment
Our web host (IONOS) and backup storage (Google Drive)
Our email service (MailPoet) for the newsletter

We never sell your personal information.

Cookies

We use cookies to keep your shopping cart, remember your preferences, and secure the site (login and security features). You can disable cookies in your browser settings, but some store features may not work properly without them.

Data retention

Order records are kept as required by tax and accounting laws. Newsletter data is kept until you unsubscribe. Site backups are retained according to our backup schedule.

Your rights (Quebec Law 25)

You have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information, subject to legal retention requirements
Withdraw your consent for marketing communications at any time

To exercise any of these rights, contact our privacy officer at ELIEROMANO@GMAIL.COM. You may also file a complaint with the Commission d’acces a l’information du Quebec.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page.